a Customer Satisfaction

For Apesoft, the Custormer Satisfaction is achieved by acquiring a commitment to help him in the decision-making process by making his work more efficient and streamlined. This means making the customer fell supported by the team of ApeSoft, which shall make available the resources needed to meet their expectations both in the sales process, integration of the solution, as the technical support.

In addition, ApeSoft intended that the customer is part of the process of continuous improvement, making participant in the evolution of the solutions and procedures through the suggestions made as a result of their everyday use.

a General Description

Our Technical Support includes the following benefits:

þ Product Updates

þ Periodic delivery of the new versions of software solutions

þ Service Packs

þ Renewal of the product documentation

þ Periodic information through the ApeSoft Newsletter

þ Online Support via the Internet available 24 hours a day for reporting issues, questions or suggestions